Privacy Policy
At JUYI, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
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Introduction
JUYI ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us as a business partner or customer.
By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with these terms, please do not access our website or use our services.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information:
- Contact information (name, email address, phone number, mailing address)
- Company information (business name, position, industry)
- Account credentials (username, password)
- Payment information (billing address, payment method details)
- Communication preferences and marketing consents
1.2 Business Information
For our B2B partnerships, we may collect:
- Business requirements and specifications
- Order history and purchasing patterns
- Product preferences and customization requests
- Quality feedback and product reviews
1.3 Technical Information
We automatically collect certain technical information:
- IP address and location data
- Browser type and version
- Device information and operating system
- Website usage data and analytics
- Cookies and similar tracking technologies
2. How We Use Your Information
2.1 Business Operations
- Processing and fulfilling orders
- Managing customer relationships and accounts
- Providing customer support and technical assistance
- Facilitating business communications and negotiations
- Conducting quality control and product development
2.2 Marketing and Communications
- Sending promotional materials and product updates (with consent)
- Personalizing marketing content and recommendations
- Conducting market research and surveys
- Organizing events and trade shows
2.3 Legal and Compliance
- Complying with legal obligations and regulations
- Protecting our rights and interests
- Preventing fraud and ensuring security
- Resolving disputes and enforcing agreements
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, IT service providers, and marketing agencies. These parties are contractually obligated to protect your information and use it only for the specified purposes.
3.2 Legal Requirements
We may disclose information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to confidentiality agreements.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication protocols
- Employee training on data protection practices
- Secure data centers and backup systems
Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protection measures.
5. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access Rights
Request access to your personal information and receive a copy of the data we hold about you.
Rectification Rights
Request correction of inaccurate or incomplete personal information.
Erasure Rights
Request deletion of your personal information under certain circumstances.
Portability Rights
Request transfer of your data to another organization in a structured format.
Objection Rights
Object to processing of your personal information for specific purposes.
Restriction Rights
Request restriction of processing under certain circumstances.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.
We may need to verify your identity before processing your request to ensure the security of your personal information.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality and security
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
- Preference Cookies: Remember your settings and preferences
Cookie Management: You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. For more information about cookies and how to manage them, visit your browser's help section.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Specific retention periods may vary based on the type of information, legal requirements, and business needs. We regularly review and securely delete information that is no longer needed.
8. International Data Transfers
As a global manufacturing company, we may transfer your personal information to countries outside your jurisdiction for processing and storage. We ensure that such transfers are conducted in accordance with applicable data protection laws and include appropriate safeguards.
Transfer Safeguards
- Standard Contractual Clauses (SCCs) approved by relevant authorities
- Adequacy decisions by competent data protection authorities
- Certification schemes and codes of conduct
- Binding corporate rules for intra-group transfers
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending email notifications to registered users (for significant changes)
- Displaying prominent notices on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:
Mailing Address
JUYI Manufacturing Co., Ltd.
Privacy Department
[Company Address]
[City, State/Province, Postal Code]
[Country]
Response Timeline
We are committed to responding to your privacy-related inquiries promptly. You can expect a response within 30 days for general inquiries and within 72 hours for urgent data breach notifications, as required by applicable law.
This Privacy Policy is effective as of December 2024 and applies to all information collected by JUYI.